Ikokai, with an address for receiving notices in Mexico City (you can specify a neighborhood or simply state that it is a digital business based in Mexico City), is responsible for the use and protection of your personal data.
2. What purposes will we use your data for?
The personal data we collect from you will be used for the following purposes, which are necessary for the service you request: -Process your purchases and orders of handmade accessories. -Manage shipping products to your address. -Provide personalized support and follow up on your questions or comments. -Issue the corresponding invoice (if requested).
Additionally, we will use your information for the following secondary purposes, which are not necessary but allow us to provide better service: -Send you promotions, catalogs of new collections, and Ikokai news (Newsletter). -Conduct satisfaction surveys about our products.
3. Personal Data Collected
To carry out the purposes described, we need to obtain the following data: -Full name. -Shipping and/or billing address. -Email address. -Phone number (WhatsApp or calls). -Payment details (these are usually handled by secure platforms such as PayPal, Mercado Pago, or Stripe, so Ikokai does not store your banking details directly).
4. Data Transfer
We inform you that your personal data may be shared with courier and shipping companies in order to deliver your accessories. We do not sell or transfer your data to third parties unrelated to processing your purchase.
5. ARCO Rights
You have the right to know what data we have about you (Access), request its correction (Rectification), ask us to delete it from our records (Cancellation), or object to its use for specific purposes (Objection). To exercise your ARCO rights, you can send a request to the following email address: [contacto@ikokai.com.mx].
6. Changes to the Privacy Notice
Ikokai reserves the right to make changes or updates to this notice at any time. These will be available through our website or official social media channels.
