{"id":14885,"date":"2026-02-04T18:19:18","date_gmt":"2026-02-04T18:19:18","guid":{"rendered":"https:\/\/ikokai.com.mx\/privacy-policies\/"},"modified":"2026-03-12T17:40:32","modified_gmt":"2026-03-12T17:40:32","slug":"privacy-policies","status":"publish","type":"page","link":"https:\/\/ikokai.com.mx\/en\/privacy-policies\/","title":{"rendered":"Privacy Policies"},"content":{"rendered":"\t\t
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PRIVACY POLICIES
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IKOKAI, a trade name and registered trademark, hereby subscribes to this privacy policy in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, the INAI Guidelines, the Consumer Protection Law, and other applicable regulations in the United Mexican States.

\n Identity of the Responsible Party and Contact Information <\/strong> \n

IKOKAI, a registered trademark in Mexico, is operated by an individual engaged in business activities, with tax domicile in the state of Quintana Roo, Mexico. You can contact us by email at: contacto@ikokai.mx. \n

Scope of Application\n

\nThis Privacy Notice applies to all processing of personal data collected through the Website and its subpages. All information provided during your visit to the Website is considered strictly confidential and is subject to this policy. \n

Personal Data We Collect \n

\nIKOKAI may collect the following personal data from you:
\n- Full name.
- Email address.
- Telephone number (landline and\/or cell phone).
- Full shipping address.
- Postal code.
- Information about your purchases and consumption habits.
- Tax data for billing purposes.

\n\n\nPurposes of processing

\n\nPrimary purposes:
- Processing and managing your orders and deliveries.
- Compliance with tax and commercial obligations.
- Customer service, returns, complaints.
- Identity verification.
- Fraud prevention.

\n\nSecondary purposes:
- Sending promotions, newsletters, and news.
- Analysis of purchasing behavior.
- Segmentation of marketing campaigns.

\n\nYou can object to the processing of your data for secondary purposes by sending an email to contacto@ikokai.mx. \n\n

\n\nPayment platforms and financial data

\n\nIKOKAI does not store bank details. Payment transactions are carried out exclusively through secure platforms such as PayPal, STRIPE, or others, in accordance with their own privacy notices. IKOKAI shall not be liable for security failures attributable to such platforms. \n

\n\nTo protect your personal information, we take all necessary security measures and follow the best practices of the e-commerce industry to ensure that your data is not disclosed, shared, or altered. \n

\nIt is important to note that credit card, debit card, and other payment method information is automatically encrypted by Stripe, which is certified annually by an independent qualified security assessor as a PCI DSS Level 1 service provider. This is the highest level of security certification in the card payment industry, meaning that all Stripe products are secure by default. \n\n\nEjercicio de derechos ARCO (Acceso, Rectificaci\u00f3n, Cancelaci\u00f3n, Oposici\u00f3n) \n\nThe personal data provided by the user will form part of a file containing their profile. The user can access or modify their profile at any time using their user email address or by sending us an email to aprivacidad@ikokai.com. You may also notify us of your opposition to the use of your personal data or the cancellation of the processing of information and the cancellation of your file, or you may unsubscribe from our \u201cemail marketing\u201d lists by selecting the \u201cunsubscribe\u201d option. \n\n\nUse of cookies and tracking technologies\n\nOur Website uses cookies and other similar technologies to improve your browsing experience, recognize your preferences, measure statistics, and show you relevant content. Cookies are small files that are stored in your browser and help us understand how you interact with our site.

\n\nYou can configure your browser to accept or reject cookies, or even to delete those that are already installed. However, by disabling certain cookies, you may limit some of the Site's features. We recommend consulting your browser's manual to customize your settings. \n\nExtended cookie policy\n\nWe use our own and third-party cookies, such as Google Analytics, to collect statistical data on browsing, time spent on the site, most visited sections, among others. We also use remarketing cookies to display personalized ads on social networks (such as Facebook and Instagram) and search engines (such as Google). \n\nThese cookies do not allow us to identify you directly or access sensitive information. You can manage your preferences through tools such as \u201cIncognito Mode\u201d or services such as YourAdChoices or Ghostery. \n\nThird-party services\n\nIn order to provide you with our services efficiently, we share certain data with strategic providers under strict confidentiality clauses. These include:\nWoo Commerce (e-commerce platform and site hosting).\nKlaviyo (email and campaign automation).\nSMSBump (SMS messaging).\nFacebook Ads (personalized promotions).\nGoogle Analytics (user behavior analysis). \n\nThese providers only access the data necessary to provide their services. Under no circumstances are they authorized to use it for their own purposes. \n\nAccuracy of data and updates\n\nIt is the User's responsibility to ensure that the personal data provided is accurate, complete, and up to date. If you detect an error or change, you must notify contacto@ikokai.com.mx so that we can rectify it. IKOKAI will not be liable for errors arising from the use of incorrect or false information. \n\nData retention\n\nPersonal data will only be retained for as long as necessary to fulfill the purposes described. Subsequently, it will be securely deleted or anonymized, unless there is a legal obligation to retain it. \n\nData transfers\n\nWe will not share your data with third parties without your consent, except in the following cases:\nLegal obligation, judicial or administrative requirement.\nCompliance with contractual obligations with logistics, payment, or communication system providers.\nBusiness reorganization, merger, or sale of assets (which will be reported in a timely manner).\n\nIn all cases, we ensure that such third parties comply with the applicable security and confidentiality conditions.\n\nMinors \n\nThe Website and the products offered are intended exclusively for adults. We do not request or process personal data from minors. If we detect the registration of a person under the age of 18, we will immediately delete their data. We invite parents or guardians to supervise the use of digital media by minors. \n\nAcceptance of the terms\n\nUse of the Website implies your express acceptance of this Privacy Notice. If you do not agree with any of its sections, please refrain from using our services or providing us with personal data. Acceptance shall be understood as express and voluntary consent for the processing of your data in accordance with the purposes described herein. \n\nTechnical or system errors\n\nIn the event of technical failures, synchronization errors, or temporary interruptions in the operation of the website, integrated applications, or payment systems, ikokai.com.mx reserves the right to cancel orders affected by such inconsistencies.\n\nThese situations may be due to errors in communication with external platforms, connection failures, unintentional duplication of discounts, or any other cause beyond the company's direct control.\nIf an order is canceled for this reason, the refund will be automatically processed to the original payment method, and the customer will be notified by email.\n\nChanges to the Privacy Notice\n\nWe reserve the right to modify this privacy policy at any time, so you should review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. \n\n\nAutomated processing and profiling \n\n\nIKOKAI may use technological tools and automated systems to analyze your browsing and purchasing behavior, such as your history of visited products, preferred categories, time spent on the site, or interaction with advertisements. This information allows us to generate consumer profiles that help improve your user experience by offering you products, promotions, or content relevant to your interests. \n\n\nThese automated decisions will not produce legal effects that significantly affect you without human intervention. If you prefer not to receive personalized content, you can disable the use of cookies or send a request to aprivacidad@ikokai.com.mx to limit this processing. \n\n\nGeolocation \n\n\nOur website may temporarily request permission to access your approximate geographic location in order to provide a more personalized experience. This information may be used to display products available in your region, calculate shipping times and costs, detect areas with delivery coverage, or suggest local promotions. \n\n\nEste acceso ser\u00e1 opcional y estar\u00e1 sujeto a tu consentimiento, el cual puedes aceptar o rechazar desde la configuraci\u00f3n de tu navegador o dispositivo. En ning\u00fan caso se almacenar\u00e1 tu ubicaci\u00f3n permanente, ni se compartir\u00e1 con terceros sin tu autorizaci\u00f3n expresa.\nFecha de \u00faltima actualizaci\u00f3n: Diciembre de 2025\nGracias por confiar en ikokai. Cuidamos tus datos con la misma dedicaci\u00f3n con la que dise\u00f1amos cada joya. Si tienes dudas, escr\u00edbenos a contacto@ikokai.mx \n<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

PRIVACY POLICIES IKOKAI, a trade name and registered trademark, hereby subscribes to this privacy policy in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, the INAI Guidelines, the Consumer Protection Law, and other applicable regulations in the United Mexican States. Identity of the Responsible Party and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14885","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy Policies - IKOKAI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ikokai.com.mx\/en\/privacy-policies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policies - IKOKAI\" \/>\n<meta property=\"og:description\" content=\"PRIVACY POLICIES IKOKAI, a trade name and registered trademark, hereby subscribes to this privacy policy in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, the INAI Guidelines, the Consumer Protection Law, and other applicable regulations in the United Mexican States. 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