{"id":14852,"date":"2026-02-08T20:45:29","date_gmt":"2026-02-08T20:45:29","guid":{"rendered":"https:\/\/ikokai.com.mx\/information\/"},"modified":"2026-03-12T16:00:28","modified_gmt":"2026-03-12T16:00:28","slug":"information","status":"publish","type":"page","link":"https:\/\/ikokai.com.mx\/en\/information\/","title":{"rendered":"Information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14852\" class=\"elementor elementor-14852 elementor-14178\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57ce5e3 e-con-full e-flex e-con e-parent\" data-id=\"57ce5e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b1fe99 elementor-widget elementor-widget-spacer\" data-id=\"9b1fe99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd28f62 elementor-widget elementor-widget-heading\" data-id=\"dd28f62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab6e0fd elementor-widget elementor-widget-spacer\" data-id=\"ab6e0fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75b1450 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"75b1450\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-69decb4de58cb\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<p class=\"ld-fh-element d-inline-block pos-rel  lqd-highlight-classic lqd-highlight-grow-left p\"  > <b> Can I change the address after paying?<br> <\/b>\n\nNo. Once the order has been processed, the address can no longer be changed.  <br><br><b>How long does it take for my package to arrive?<br><\/b> Orders are processed within 2 to 3 business days; after that, it depends on the shipping method you selected: standard, express, or international. We recommend reading the shipping policies. <br><br>\n<b>How do I track my order?\n<br> <\/b>\nWhen your order ships, you\u2019ll receive the tracking number to follow it directly with the carrier.<br><br>\n<b>The carrier can\u2019t find my address.<br> <\/b>\n\nYou\u2019ll need to contact them to provide more details or arrange pickup at their offices.\n<br><br><b>My package was returned due to an address error.<br><\/b>\n\nWe can reship it; the new shipping costs will be at your expense,\n<br><br> <b>Do you accept returns?<br> <\/b>\n\nNo, for hygiene reasons.\n<br><br> <b>Did it arrive damaged?<br> <\/b>\n\nSend us photos within the first 24 hours to contacto@ikokai.com.mx<\/p>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aca9aab e-flex e-con-boxed e-con e-parent\" data-id=\"aca9aab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b066a0b e-flex e-con-boxed e-con e-parent\" data-id=\"b066a0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Can I change the address after paying? No. Once the order has been processed, the address can no longer be changed. How long does it take for my package to arrive? Orders are processed within 2 to 3 business days; after that, it depends on the shipping method you selected: standard, express, or international. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14852","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Information - IKOKAI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ikokai.com.mx\/en\/information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information - IKOKAI\" \/>\n<meta property=\"og:description\" content=\"FAQ Can I change the address after paying? No. Once the order has been processed, the address can no longer be changed. How long does it take for my package to arrive? Orders are processed within 2 to 3 business days; after that, it depends on the shipping method you selected: standard, express, or international. 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No. Once the order has been processed, the address can no longer be changed. How long does it take for my package to arrive? Orders are processed within 2 to 3 business days; after that, it depends on the shipping method you selected: standard, express, or international. 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